RepairsLaptops, desktops, Macs and gaming PCs.
- Cracked screens, keyboards and trackpads, charging ports
- Liquid damage, no-power and overheating faults
- Windows and macOS reinstalls with your files kept
- Free diagnosis and a fixed quote before we start
Relay Computer Repair
Mon–Sat 9–6
3980 Main Street, Amherst, NY 14226 Directions
Mon–Sat 9–6 · Walk-ins and mail-in welcome
Honest computer repair in Amherst — diagnosed free, fixed in days.
RepairsScreens, ports, power
UpgradesSSD, RAM, batteries
Data recoveryNo fix, no fee
RefurbishedFrom $249
Business ITOn-site in 20 miles
Free diagnostics · Most repairs in 2–3 days · 90-day warranty on parts and labour
An independent shop on Main Street
Relay is two technicians, two benches and no sales floor. We look at your machine for free, tell you plainly whether a fix is worth it, and most repairs go home in two to three business days. Parts and labour carry a 90-day warranty. If you can't make it in, mail it — we'll call when it arrives.
- Opened 2017Same owners, same bench
- Two techniciansYou'll talk to the person doing the work
- 90-day warrantyOn parts and labour
- Walk-in or mail-inMon–Sat 9–6
What we fix
Five things we do well. Each starts the same way: a free look, a straight answer and a price before any work begins.
UpgradesMake the machine you have feel new.
- SSD swaps with a full data transfer
- RAM, batteries, thermal paste and fan service
- GPU and power-supply installs
- Custom builds, specced to what you actually run
Data recoveryNo fix, no fee.
- Failed hard drives and SSDs, deleted files
- Dead laptops and phones you still need the data from
- Drives that click, or aren't detected at all
- If we can't get your files back, you don't pay
RefurbishedTested, wiped and reinstalled. From $249.
- Laptops and desktops checked on the bench, not just powered on
- Fresh operating system, 90-day warranty
- Trade-ins taken toward a repair or a purchase
Business ITFor small offices that don't have an IT person.
- Small-office setup, networking and Wi-Fi
- Backups that actually run, and get tested
- Workstation refreshes on your schedule
- On-site visits within 20 miles of Amherst
And finally…
Yes, we'll clean the dust out.
Every repair leaves with the fans cleaned and the thermal paste checked, no charge. If it comes back quieter than you remember, that's not a fault.
Before you come in
The questions we hear most at the counter.
How much does a diagnosis cost?
Nothing. We look at the machine, tell you what's wrong and what it will cost, and only start once you say yes. If you decide not to go ahead, you take it home at no charge.
How long will my repair take?
Most repairs are done in two to three business days. Parts we don't stock can add a day or two; we'll tell you up front and keep you posted.
Will my files be safe?
We don't open your files unless the job needs it, and never without asking. If a drive has to be replaced, we move your data over and give the old drive back to you.
Can I mail my computer in?
Yes. Pack it well, put your name and phone number inside the box, and send it to 3980 Main Street, Amherst, NY 14226. We call when it arrives and ship it back insured when it's done.
What does the 90-day warranty cover?
The parts we fit and the work we did. If the same fault comes back within 90 days, bring it in and we fix it again at no cost.
Book a repair
Walk in, call, or send the form and we'll get back to you to confirm a time. Mail-in repairs: pack it well and include your phone number inside the box.